Kashf Foundation Awarded Gold-Level Certification for Excellence in Client Protection
Kashf Foundation Becomes First and Only Institution in Pakistan to Receive Gold Rating from MFR for Client Protection Excellence
Kashf Foundation is proud to announce that it has received the Gold-level Client Protection Certification from MFR (MicroFinanza Rating), making it the first and only institution in Pakistan to achieve this distinction, thereby placing it among a select group of institutions worldwide that have demonstrated exceptional standards. This prestigious recognition highlights Kashf’s leadership in delivering financial services that are transparent, fair, and centered on client well-being.
Awarded by MFR, a globally renowned rating agency for inclusive finance, the Gold certification is the highest level of recognition within the Client Protection Certification developed by Cerise+SPTF. It signifies that Kashf Foundation has met rigorous criteria across all tiers: Entry, Progress, and Advanced, demonstrating full compliance with over 95% of the total indicators.
What does this mean for our clients and community?
Kashf’s Gold certification affirms that we:
- Design financial products with the client’s needs and well-being at the center
- Prevent over-indebtedness through responsible lending practices
- Ensure transparent, accessible information for all clients
- Provide fair pricing and respectful service
- Uphold rigorous data privacy standards
- Offer effective channels for feedback and complaint resolution
As the only certified institution in Pakistan, Kashf Foundation continues to lead by example in delivering ethical, inclusive, and impact-driven financial services, especially to women in underserved communities.
